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The DMP Executive Dealer Roundtable is an event hosted by members of the DMP Executive Management Group including Owner & President, Rick Britton. The objective is to provide DMP dealers with an opportunity to discuss best practices with other dealers or security personnel around the country. It consists of one-and-a-half days of dealer discussions and presentations. Each topic is presented for approximately 30 minutes followed by another 15 minutes of discussion or a tabletop exercise. Most topics are presented or facilitated by other dealers. Topics cover a broad range of alarm industry issues.

Space is limited! Please register before Monday, January 16th, 2023.

February 6 - 7, 2023
8:00am to 12:00pm
The Westin San Diego Gaslamp Quarter
910 Broadway Cir, San Diego, CA 92101

Monday, February 06

7:30 a.m. — Breakfast

8:30 a.m. — Welcome & Introductions
Mark Hillenburg, Vice President of Industry Relations, DMP

Mark Hillenburg

8:45 a.m. — Opening Roundtable Discussion
Mark Hillenburg, Vice President of Industry Relations, DMP

9:30 a.m. — A Client Satisfaction Survey Case Study
Kirk MacDowell, President, MacGuard Security Advisors & Steve Kaufer, Owner, Maximum Security

10:15 a.m. — Morning Break

10:45 a.m. — Latest Technology Services for Monitoring Centers
Troy Iverson,
SVP of Sales & Marketing, Avantguard

11:30 a.m. — Latest Trends in Employee Training & Leadership Development
Pam Powers, Vice President of Training & Corporate Development, Bay Alarm

Pam Powers

12:15 p.m. — Lunch

1:15 p.m. — What I've Learned as a Third-Generation Leader of the Pacific Northwest's Most Trusted Alarm Company
Shannon Woodman
, President & Chief Operating Officer, Washington Alarm

2:00 p.m. — Chairman's Update from The Electronic Security Association (ESA)
John Loud, President of LOUD Security & Chairman of ESA

2:15 p.m. — Session Five

3:00 p.m. — Afternoon Break

3:30 p.m. — What you Measure, Matters - Creating Metrics & KPI's to Help your Team Succeed
Angie Barnes, Executive Vice President Sales, NAVCO

4:15 p.m. — Is an '867-5309 / Jenny' moment in our near future?
Mark NeSmith, VP Sales, DMP

4:45 p.m. — Wrap Up Discussion & Group Photo
Mark Hillenburg, Vice President of Industry Relations, DMP

6:30 p.m. — Dinner

Puesto at The Headquarters

789 West Harbor Drive,
San Diego, CA 92101

Tuesday, February 07

7:30 a.m. — Breakfast

8:30 a.m. — Roundtable Discussion
Mark Hillenburg
, Vice President of Industry Relations, DMP

8:45 a.m. — A Sales Training Workshop
Jack Conard, Director of Sales Training, DMP

9:30 a.m. — A Brand New DMP Product Introduction
Brad Tucker, Vice President of Product Management & Support - Mike Gaines, Director of Product Management

10:15 a.m. — Morning Break

10:45 a.m. — Session Ten

11:30 a.m. — Conclusion

Who Should Attend

DMP dealer management that are dealer three column and above:

Owners & Executive Leadership

Senior Management

Operations Management

Sales & Marketing Management

“This is a wonderful opportunity to meet new and old faces in our industry. There is nothing like hearing from others that you are doing something correctly, and it's even better when you also hear how to do it better.”

Nate Lay, Comtec Electronic Systems, Choctaw, OK


  • Dealer Level Confirmation
  • Registration

The Executive Dealer Roundtable is an exclusive event for dealers 3 and above. Please confirm your dealer level before registering.


Christopher Geymuller ProNet Security Solutions
Josh Dice Security Alarm Corporation
Mike Gaines DMP
Aaron McGhee DMP
Barrett Hillenburg DMP
Shannon Woodman Washington Alarm
Bethany Burton Washington Alarm
Chris Hill Sentry Alarm
Scott Vosburg Sentry Alarm
Erik Harm Sentry Alarm
Cole Carlson Moon Security Service, Inc
Mark Hillenburg DMP
Melissa Dundas Dial Security
Michael Ehrle Interface Systems, Inc.
Joe Mangalindan Interface Systems