Skip to Main Content

Technical Support FAQ's | Phone: 888-436-7832 | Technical Support opens .

Dealer Menu

XT Series Update Enhances Wireless Test for Even Greater Reliability

Version 212 Also Adds Detailed Reporting
For XT Series panels, Version 212 adds important features that make it even easier to give your customers the exceptional service they expect. Now, for instance, your technicians have an even more reliable and accurate wireless test to ensure transmitters will continue to function as they should long after they’re installed.

Improved Wireless Test
With this update, DMP’s wireless test is still just as easy for one technician to perform. But because each transmitter is tested multiple times, the comprehensive results more reliably confirm which transmitters are functioning properly.

The test will run for a total of 5 minutes. From the keypad, Tech APP or Dealer Admin, the technician can start the test and automatically each transmitter is tested. To pass, each transmitter has to check in at least three times. If the test indicates that a transmitter has failed, adjustments can be made right then rather than returning later.

With this improvement, now your technicians have multiple ways to ensure a system is properly communicating. Combined with the Survey LED that’s built into every DMP wireless transmitter, this gives you the kind of reliability you can be sure of.

Improved Event History
With this update, we’re also giving your customers more details about their systems’ arming events. If a user arms a system, Virtual Keypad’s History not only identifies who armed it, but now it also shows whether it happened at the keypad, remotely using the app or from the Virtual Keypad website. With this information provided in real time, your customers can be better informed to take the appropriate action.

Supporting Software Updates:
Remote Link Version 2.12
Dealer Admin 2.64

For more details about the XT panel firmware, please review the update linked below. If you have any questions, please contact DMP Technical Support at 888-436-7832 or at TechSupport@DMP.com.

Supporting Software Updates:
Dealer Admin 2.64.0

Visit buy.DMP.com to place an order 24 hours a day.