Technical Support FAQs | Phone: 888-436-7832 | Technical Support opens .

DMP Technical Training Mission #

Create expert-level champions of DMP products.
Less support calls. More referrals. More revenue for everyone.

DMP Training

Equip your technicians to provide paramount service for your customers

When your technicians have been trained on the latest technology and best practices for providing service to your customers, you will have fewer service calls, faster installation times and happier customers. DMP provides many different options for training: free online courses, weekly online Fast Track Training (NEW for 2026), in-depth courses at our headquarters, regional DMP Tech Tour events, and even embedded training, where DMP Regional Training Managers accompany installers and technicians on new installations or service calls.

In-Person DMP Training

Immerse your technicians in DMP culture

At our headquarters, your technicians will experience first hand how we provide customer-driven results through listening, anticipating needs and responding quickly. And we'll train them to do the same for your business.
 

Upcoming Opportunities

On-Site DMP Training

DMP training for your team, on your turf

Our on-site, instructor-led classes are designed to provide installation technicians, service technicians and system programmers the opportunity to learn with hands-on training from a DMP regional training manager.

Schedule a Class

Online

Dozens of free courses online and on-demand from wherever you are

Access dozens of training courses from wherever you are with our Learning Management System (LMS).

Log In

Upcoming Technical Training Opportunities

View Event
September 22 - 25, 2026

DMP Technician Bootcamp September
View Event
October 6 - 9, 2026

Advanced Technician Bootcamp October
View Event
October 13 - 15, 2026

DMP Tech Training Tour | October | Frisco, TX
View Event
October 20 - 23, 2026

DMP Technician Bootcamp October
View Event
October 20 - 22, 2026

DMP Tech Training Tour | October | Palmetto (Tampa), FL
View Event
November 17 - 20, 2026

DMP Technician Bootcamp November
View Event
December 15 - 18, 2026

DMP Technician Bootcamp December

Contact your regional training manager to schedule a training

Technical Training Team

Timothy Nissen
Timothy Nissen Regional Training Manager, Upper Midwest/Vertical Markets
Timothy Nissen Timothy Nissen Regional Training Manager, Upper Midwest/Vertical Markets
Dean DaDante
Dean DaDante Regional Training Manager, Florida/Vertical
Dean DaDante Dean DaDante Regional Training Manager, Florida/Vertical
Mark Matysiak
Mark Matysiak Senior On-Site Support Specialist
Mark Matysiak Mark Matysiak Senior On-Site Support Specialist
Derric Roof
Derric Roof Regional Training Manager, Southwest and Southern California
Derric Roof Derric Roof Regional Training Manager, Southwest and Southern California
Robert Spencer
Robert Spencer Regional Training Manager, Central California/LA
Robert Spencer Robert Spencer Regional Training Manager, Central California/LA
Chris Warren
Chris Warren Regional Training Manager, Northwest/Northern California
Chris Warren Chris Warren Regional Training Manager, Northwest/Northern California
Brian Butterfield
Brian Butterfield Regional Training Manager, Great Lakes/Canada
  • Great Lakes/Canada
Brian Butterfield Brian Butterfield Regional Training Manager, Great Lakes/Canada
Joshua Locke
Joshua Locke On-Site Support Specialist
Joshua Locke Joshua Locke On-Site Support Specialist
Franco Pacific
Franco Pacific Regional Training Manager, New York/New England
Franco Pacific Franco Pacific Regional Training Manager, New York/New England
Wes McNew
Wes McNew Regional Training Manager, Texas
Wes McNew Wes McNew Regional Training Manager, Texas
Jonah McKnight
Jonah McKnight Regional Training Manager, Central States, Ozarks, Oklahoma
Jonah McKnight Jonah McKnight Regional Training Manager, Central States, Ozarks, Oklahoma

Training Territory Map #

We're invested in every step of your success. Find online on-demand courses at Training.DMP.com.