Skip to Main Content

Technical Support FAQ's | Phone: 888-436-7832 | Technical Support opens .

Dealer Menu
Remote Live Training

Comprehensive webinars for your customers

Say goodbye to the hassle and expense of designing and delivering training sessions. Let us handle it for you! Comprehensive webinar training sessions, focusing on access control with either XR or X1 panels, are available to order.

What's Included

Cost: $150 Per One Hour Session

One hour of expert-led Virtual Keypad webinar training

Learn best practices, tips and tricks from experienced trainers, enabling your end users to operate their system confidently

Flexibility for you to join the session alongside your customers

Two Ways to Order

  • Place an order on Buy.DMP.com
  • Submit a purchase order referencing VKA ENDUSER TRAINING and and your customer's "ship to" address to CustomerService@DMP.com

After ordering, you will be contacted by DMP to go over your customer’s training needs.


Frequently Asked Questions

The training will be provided via webinar by a DMP regional training manager and will use the trainer’s system, not the end user’s system.

The regional training manager will have pre-calls with the dealer and the end user, including gathering information about the specific installation (if there is one), so the 1-hour session can be customized to fit the end user. The end user will also receive a liability waiver to sign prior to the training.

Attendees can include as many employees of the end user as the end user wants and is practical for a Zoom call. The training can also include the DMP dealer if they prefer. Hosting multiple dealers/end users on the same webinar is not included.

Virtual Keypad training is available to dealers free-of-charge. This Virtual Keypad end user class can be provided free of charge to dealers only, so the dealer will be familiar with what training their customer would receive.

Order your customer's training today!