Skip to Main Content

Technical Support FAQ's | Phone: 888-436-7832 | Technical Support opens .

Dealer Menu
On-Site or Virtual Classes

Training for your team on your turf

Our instructor-led classes are designed to provide installation technicians, service technicians, and system programmers the opportunity to learn with hands-on training from a DMP Regional Training Manager.

Audience

Installation Technicians, Service Technicians, and Programmers

Purpose

To engage attendees with DMP interactive services and provide proper setup of Dealer Admin.

Hours

This course consists of a total of approximately 1 hour of interactive classroom training, combining traditional classroom style teaching with hands-on training.

Training times are estimated. Actual presentation and hands-on training times depends on needs of technicians attending classes.

Objectives

After completing this course, attendees will be able to

  • Understand basic features of Dealer Admin
  • Understand how programming effects the system
  • Understand the correct way to program a Dealer Admin to fit the job requirements

Customer Provided Equipment

  • DMP control panel
  • 7872/7063 keypad
  • 1100X/D receiver
  • Access to DMP’s Dealer Admin/Tech APP
  • Any additional wireless peripherals deemed appropriate
  • Accessory pack

Course Materials

LAB GUIDECOURSE OUTLINE

Audience

Installation Technicians, Service Technicians, and Programmers

Purpose

To engage attendees with DMP interactive services. Provide overview of Virtual Keypad app and website.

Hours

This course consists of a total of 1 hour of interactive classroom training, combining traditional classroom style teaching with hands-on training.

Training times are estimated. Actual presentation and hands-on training times depends on needs of technicians attending classes.

Objectives

After completing this course, attendees will:

  • Understand basic features of Virtual Keypad
  • Understand how programming effects the system
  • Understand the correct way to program Virtual Keypad to fit the job requirements

Customer Provided Equipment

  • DMP control panel
  • 7872/7063 keypad
  • 1100X/D receiver
  • Access to DMP’s Dealer Admin/Tech APP
  • Access to DMP’s Virtual Keypad website/app
  • Any additional wireless peripherals deemed appropriate
  • Accessory pack

Course Materials

COURSE OUTLINELAB GUIDE

Audience


Purpose

To engage attendees with DMP interactive services. Provide overview of DMP’s Tech APP.

Hours

This course consists of a total of 1 hours of interactive classroom training, combining traditional classroom style teaching with hands-on training.

Training times are estimated. Actual presentation and hands-on training times depends on needs of technicians attending classes.

Objectives

After completing this course, attendees will be able to:
  • Understand basic features of Tech APP
  • Understand how programming effects the system
  • Understand the correct way to program using the Tech APP to fit the job requirements

Customer Provided Equipment

  • DMP control panel
  • 7872/7063 keypad
  • 1100X/D receiver
  • Access to DMP’s Dealer Admin™/Tech APP
  • Any additional wireless peripherals deemed appropriate
  • Accessory pack

Course Materials

COURSE OUTLINELAB GUIDE

Contact your RTM today to schedule a training.