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Control Panels

XR150 & XR550

Version 213 | April 8, 2022

Effective May 2nd, 2022, all XR Series Panels are being manufactured with updated Version 213 (4/8/2022) firmware.

Improved Cellular Modem Reporting
Previously with some Verizon cell modems, if the modem was powered on before activation was complete with SecureCom, the Verizon cellular tower would block that modem from connecting for up to two hours and would cause a “Not Registered” message at the keypad.
With updated Version 213, a new command will be sent when the modem is powered up to make sure that the connection can be established and no communication delays will occur.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOADRELEASE NOTES


XR100 & XR500

Version 213 | November 21, 2018

Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.

Version 213 now supports the 263LTE-V5 Cellular Communication Module.

DOWNLOADRELEASE NOTES

XT30/XT50

Version 213 | June 22, 2022

Effective June 29th, 2022, all XT30/XT50 Panels are being manufactured with Version 213 (6/22/2022) firmware.

Improved Cellular Modem Registration
Updated Version 213 (6/22/22) firmware resolves an issue where FirstNet modems were not able to register with the appropriate APN. This would cause the keypad to display a “NOT REGISTERED” message.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

Download XT30 Download XT50RELEASE NOTES

XTLplus & XTLtouch

Version 213 | April 12, 2022

Effective May 9th, 2022, all XT Series Panels and COM Series Communicators are being manufactured with Version 213 (4/12/2022) firmware.

Improved Cellular Modem Reporting
Previously with some Verizon cell modems, if the modem was powered on before activation was complete with SecureCom, the Verizon cellular tower would block that modem from connecting for up to two hours and would cause a “Not Registered” message at the keypad.
With updated Version 213, a new command will be sent when the modem is powered up to make sure that the connection can be established and no communication delays will occur.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOAD release notes


XR150 & XR550 International

Version 713 | March 24, 2022

Effective April 18th, 2022, all XR Series International Panels are being manufactured with Version 713 (3/24/2022) firmware.

734 Custom Card Formats Improvement

Updated Version 713 (3/24/22) firmware resolves an issue where 734 Access Control Modules connected via the panel keypad bus would not correctly receive Custom Card Formats. 734 Access Control Modules that are programmed onto the AX-Bus are not affected by this issue.

Remote Link Zone Programming Improvement
Updated Version 713 (3/24/22) firmware resolves an issue where zones programmed using Remote Link would not report with the correct zone state.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOADRELEASE NOTES


XT30 International

Note: Firmware for international panel use only

Version 713 | February 11, 2022

Effective March 21st, 2022, all XT International Series Panels are being manufactured with Version 713 (2/11/2022) firmware.

Improved User Code Change Reporting
With updated Version 713 (2/11/22) firmware, any time a user code is added or changed, encrypted user code information is sent to the Monitoring Center receiver. This can be done from Dealer Admin, the Virtual Keypad App, and from the keypad.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOAD RELEASE NOTES


XTLplus & XTLtouch International

Note: Firmware for international panel use only

Version 713 | February 11, 2022

Effective March 21st, 2022, all XTL International Series Panels are being manufactured with Version 713 (2/11/2022) firmware.

Improved User Code Change Reporting
With updated Version 713 (2/11/22) firmware, any time a user code is added or changed, encrypted user code information is sent to the Monitoring Center receiver. This can be done from Dealer Admin, the Virtual Keypad App, and from the keypad.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOAD RELEASE NOTES

Dealer Admin
Remote Link
401 USB Flash Module
399 Prog Cable
XR Series
X
X
X
XT Series
X
X
X
X
XTL Series
X
X
X
X

Keypads

Version 205 | February 18, 2021

Effective March 8th, 2021, all 7800, 7801 (XTLtouch), and 9800 Graphic Touchscreen Keypads will be manufactured with firmware Version 205 (2/18/21). Updated units will begin shipping after current inventory is depleted.

The following features are available:

Clean Option

The Clean Keypad Screen option locks the screen for 40 seconds so you can clean it without accidentally pressing buttons.

Clean a Touchscreen Keypad

Use gentle pressure to clean the display, screen, keys, and housing. Use only alcohol sprays or wipes that contain 70% isopropyl alcohol to clean keypad surfaces. Avoid spraying cleaner directly onto the keypad, oversaturating cleaning cloths, or allowing cleaner to make contact with internal electronic components, cables, or power sources.

  1. In the Carousel Menu, tap Options.
  2. Tap Clean Keypad Screen.
  3. Use an alcohol wipe or spray a small amount of rubbing alcohol onto a clean, dry microfiber cloth to gently wipe down all keypad touch surfaces, removing any excess cleaner.
  4. Wait 10 seconds, then completely dry all keypad surfaces.
  5. If necessary, use a clean, dry microfiber cloth to gently remove streaking. After the countdown timer expires, the keypad returns to normal operation. To exit the countdown early, press and hold the Shield icon for 2 seconds.

Programming Support Improvements (7800)

Wired graphic keypads can now be used to program 734 Series Access Control Modules. This enables installers to use a 7800 Series graphic keypad to program 734 options locally.

Initial Power Up Improvements (9800 Series)

When a 9800 Series Wireless Touchscreen Keypad is powered on for the first time, the boot screen is displayed, then the home screen is displayed for approximately 15 seconds before transitioning automatically to the pairing screen. You can exit the pairing screen by tapping the Shield icon.

General Display Improvements

Occasionally, graphic touchscreen keypads may have displayed a white screen during processing which required the user to cycle power to the keypad. Version 205 (2/18/21) fixes this issue.

DOWNLOADRelease Notes

Effective March 8th, 2021, all 7800INT and 9800INT Graphic Touchscreen Keypads will be manufactured with firmware Version 705 (2/18/21). Updated units will begin shipping after current inventory is depleted.

The following features are available:

Clean Option

The Clean Keypad Screen option locks the screen for 40 seconds so you can clean it without accidentally pressing buttons.

Clean a Touchscreen Keypad

Use gentle pressure to clean the display, screen, keys, and housing. Use only alcohol sprays or wipes that contain 70% isopropyl alcohol to clean keypad surfaces. Avoid spraying cleaner directly onto the keypad, over-saturating cleaning cloths, or allowing cleaner to make contact with internal electronic components, cables, or power sources.

  1. In the Carousel Menu, tap Options.
  2. Tap Clean Keypad Screen.
  3. Use an alcohol wipe or spray a small amount of rubbing alcohol onto a clean, dry microfiber cloth to gently wipe down all keypad touch surfaces, removing any excess cleaner.
  4. Wait 10 seconds, then completely dry all keypad surfaces.
  5. If necessary, use a clean, dry microfiber cloth to gently remove streaking. After the countdown timer expires, the keypad returns to normal operation. To exit the countdown early, press and hold the Shield icon for 2 seconds.

Programming Support Improvements (7800INT)

Wired graphic keypads can now be used to program 734INT Series Access Control Modules and 503INT Power Supplies. This enables installers to use a 7800INT Series graphic keypad to program these devices locally

Initial Power Up Improvements (9800INT Series)

When a 9800INT Series Wireless Touchscreen Keypad is powered on for the first time, the boot screen is displayed, then the home screen is displayed for approximately 15 seconds before transitioning automatically to the pairing screen. You can exit the pairing screen by tapping the Shield icon.

General Display Improvements

Occasionally, graphic touchscreen keypads may have displayed a white screen during processing which required the user to cycle power to the keypad. Version 705 (2/18/21) fixes this issue.

DOWNLOAD Release Notes

  1. After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
  2. Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
  3. Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
  4. Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
    Caution: Do not remove the Micro SD card or disrupt power during this process.
  5. When the keypad restart is complete, remove the Micro SD card from the keypad.

Com Series

Version 213 | April 12, 2022

Effective May 9th, 2022, all CellComLTE Series Universal Communicators are being manufactured with Version 213 (4/12/2022) firmware.

Improved Cellular Modem Reporting
Previously with some Verizon cell modems, if the modem was powered on before activation was complete with SecureCom, the Verizon cellular tower would block that modem from connecting for up to two hours and would cause a “Not Registered” message at the keypad.
With updated Version 213, a new command will be sent when the modem is powered up to make sure that the connection can be established and no communication delays will occur.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOAD RELEASE NOTES

Version 213 | June 22, 2022

Effective June 29th, 2022, all DualCom Series Universal Communicators are being manufactured with Version 213 (6/22/2022) firmware.

Improved Cellular Modem Registration
Updated Version 213 (6/22/22) firmware resolves an issue where FirstNet modems were not able to register with the appropriate APN. This would cause the keypad to display a “NOT REGISTERED” message.

Supporting Software Updates

  • Dealer Admin Version 2.74.0
  • Virtual Keypad Browser 2.38.0
  • Virtual Keypad Apps 6.41
  • Remote Link Version 2.13

DOWNLOAD RELEASE NOTES

Version 194 | April 30, 2020

Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.

Communication Enhancement

When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.

After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.

If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.

DOWNLOAD RELEASE NOTES


Receivers

Version 1.4.7 | April 19, 2022

Effective May 10, 2022, all SCS-VR Virtual Receiver Software will be manufactured with Version 1.4.7 (4/19/2022) software.

Log4j Version 2.17.1
Updates have been made to the software that replace all Log4j Version 1.2.15 utilities with Version 2.17.1 to enhance application security and further mitigate all reported vulnerabilities associated with that and other versions.


Upgrading or Ordering SCS-VR Software

SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.

To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.

RELEASE NOTES

Version 103 | October 16, 2017

Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.

DOWNLOAD RELEASE NOTES



Version 107 | December 12, 2019

Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.

Output Raw CID (ContactID) String

This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.

DOWNLOAD Release Notes


How to Download SCS-150

To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.

Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:

  • Click on software link to download.
  • Select Save in the popup window. Save the Zip file to your computer.
  • Extract the Zip file onto the SD Card. There should be two files extracted:

SCS150a.bin

SCS150b.bin

Note: These two files need to be placed on the root directory of the SD card, not inside a folder.


Software


Version 9.1 | September 12, 2022

Effective September 30, 2022, all Entré Security & Access Management software will be manufactured with updated Version 9.1 (9/12/22).

Entré 9.1 is compatible with Version 213 firmware and lower, but only features found in Version 202 firmware and lower are available.

Features

Entré NOC API
With Version 9.1 (9/12/22), Entré NOC supports the new Entré NOC API (Application Programming
Interface) which allows a third party software to perform the following tasks:
• Create, update, and delete personnel
• Create, update, and delete badges
• Create and update operators
• Email user code changes to personnel

TLS 1.2 Support for Client, Application Server, Web, and SQL Communication
Entré Version 9.1 (9/12/22) now supports TLS Version 1.2 to meet current industry standards.

Support for High Availability Connection to SQL
To meet requirements for current access control platforms and general site security, Entré utilizes
a Microsoft driver for SQL connectivity rather than JDBC. For more information on this topic, see
Microsoft's article on JDBC Driver Support for High Availability, Disaster Recovery.

Ability to Select Window's or SQL Authentication During Installation
With Entré Version 9.1 (9/12/22), you can select a Window's or SQL Authentication during the Entré
installation.


Upgrading or Ordering the Software

Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.

To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.

RELEASE NOTESENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE



If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
License Entré

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

System Link

System Link has been discontinued. No further Updates.

Friday, December 18, 2020

DownloadLearn More

Questions about software downloads? Contact SoftwareDownloads@DMP.com.