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Control Panels

XR150 & XR550

Version 231 | April 12, 2024

Panel Improvements

Several cellular communications improvements were made in updated Version 231 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.


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XR100 & XR500

Version 213 | November 21, 2018

Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.

Version 213 now supports the 263LTE-V5 Cellular Communication Module.

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XT30/XT50

Version 221 | December 5, 2023

Panel Improvements

DMP has improved the way XT Series panels send event messages to SecureCom servers. The control panel now has multiple retry events to ensure that all events are delivered successfully. DNS operation has also been improved to ensure the panel can effectively deliver event messages to SecureCom.

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XTLplus & XTLtouch

Version 221 | December 5, 2023

Panel Improvements

DMP has improved the way XT Series panels send event messages to SecureCom servers. The control panel now has multiple retry events to ensure that all events are delivered successfully. DNS operation has also been improved to ensure the panel can effectively deliver event messages to SecureCom.

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XR150 & XR550 International

Version 731 | February 8, 2024

Panel Improvements

XR INT to XR INT Communication
Allows multiple XR INT Series panels within a single site to operate cohesively. This will allow XR INT systems to communicate with each other over the selected network as well as simultaneously arm and disarm areas on multiple XR INT Series panels. Users can also initiate a fire exit and lockdown across all connected XR INT Series panels. For more information, refer to the Panel to Panel Communication Helpfile.

OSDP Tamper Message Support
If there is an OSDP reader connected to an XR INT system and a tamper occurs at the reader, a tamper message will be sent to the Monitoring Center.

Default Closing Code Update
XR150INT/XR550INT Series panels that are set up as an Area System will now have the Closing Code option defaulted to YES.

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XT30 International

Note: Firmware for international panel use only

Version 721 | April 10, 2023

All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.

Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.

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XTLplus & XTLtouch International

Note: Firmware for international panel use only

Version 721 | April 10, 2023

All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.

Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.

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Dealer Admin
Remote Link
401 USB Flash Module
399 Prog Cable
XR Series
X
X
X
XT Series
X
X
X
X
XTL Series
X
X
X
X

Keypads

Version 206 | January 27, 2023

Beginning in February, 5-Inch Touchscreen Series Keypads will be manufactured with firmware Version 206 (1/27/23). The following features are included:

Graphical Area Arming Screens
Area arming screens have been updated to display armed areas with the shield graphic next to the area.
Graphical area arming is not available for 9800 Series Wireless Touchscreen Keypads or XTLtouch systems.

Updated Red Alarm Screens
Alarm screens have been updated to display a brighter red screen when the system is in alarm.

DOWNLOADRelease Notes

Effective March 8th, 2021, all 7800INT and 9800INT Graphic Touchscreen Keypads will be manufactured with firmware Version 705 (2/18/21). Updated units will begin shipping after current inventory is depleted.

The following features are available:

Clean Option

The Clean Keypad Screen option locks the screen for 40 seconds so you can clean it without accidentally pressing buttons.

Clean a Touchscreen Keypad

Use gentle pressure to clean the display, screen, keys, and housing. Use only alcohol sprays or wipes that contain 70% isopropyl alcohol to clean keypad surfaces. Avoid spraying cleaner directly onto the keypad, over-saturating cleaning cloths, or allowing cleaner to make contact with internal electronic components, cables, or power sources.

  1. In the Carousel Menu, tap Options.
  2. Tap Clean Keypad Screen.
  3. Use an alcohol wipe or spray a small amount of rubbing alcohol onto a clean, dry microfiber cloth to gently wipe down all keypad touch surfaces, removing any excess cleaner.
  4. Wait 10 seconds, then completely dry all keypad surfaces.
  5. If necessary, use a clean, dry microfiber cloth to gently remove streaking. After the countdown timer expires, the keypad returns to normal operation. To exit the countdown early, press and hold the Shield icon for 2 seconds.

Programming Support Improvements (7800INT)

Wired graphic keypads can now be used to program 734INT Series Access Control Modules and 503INT Power Supplies. This enables installers to use a 7800INT Series graphic keypad to program these devices locally

Initial Power Up Improvements (9800INT Series)

When a 9800INT Series Wireless Touchscreen Keypad is powered on for the first time, the boot screen is displayed, then the home screen is displayed for approximately 15 seconds before transitioning automatically to the pairing screen. You can exit the pairing screen by tapping the Shield icon.

General Display Improvements

Occasionally, graphic touchscreen keypads may have displayed a white screen during processing which required the user to cycle power to the keypad. Version 705 (2/18/21) fixes this issue.

DOWNLOAD Release Notes

  1. After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
  2. Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
  3. Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
  4. Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
    Caution: Do not remove the Micro SD card or disrupt power during this process.
  5. When the keypad restart is complete, remove the Micro SD card from the keypad.

Com Series

Version 232 | April 12, 2024

Panel Improvement

Updated Version 232 (4/12/24) improves communication by decreasing the size of the messages sent to the Monitoring Center receiver. This allows the message to be processed at the receiver without having to reset the connection.


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Version 232 | April 12, 2024

Panel Improvement

Updated Version 232 (4/12/24) improves communication by decreasing the size of the messages sent to the Monitoring Center receiver. This allows the message to be processed at the receiver without having to reset the connection.


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Version 194 | April 30, 2020

Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.

Communication Enhancement

When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.

After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.

If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.

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Receivers

Version 1.4.8 | October 19, 2023

Effective November 1, 2023, SCS-VR Virtual Receiver Software will be available as Version 1.4.8 (10/19/2023) software.

Improvements

Version 1.4.8 (10/19/23) includes several enhancements for SCS-VR™ installations including:

• Continuously listening to the group port after a database fail
• Showing the same number of groups in the database and GUI
• Windows Registry generating server UUID’s when installing a new version of SCS-VR

Upgrading or Ordering SCS-VR Software

SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.

To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.

RELEASE NOTES

Version 103 | October 16, 2017

Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.

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Version 107 | December 12, 2019

Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.

Output Raw CID (ContactID) String

This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.

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How to Download SCS-150

To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.

Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:

  • Click on software link to download.
  • Select Save in the popup window. Save the Zip file to your computer.
  • Extract the Zip file onto the SD Card. There should be two files extracted:

SCS150a.bin

SCS150b.bin

Note: These two files need to be placed on the root directory of the SD card, not inside a folder.


Software


Version 9.4.1 | February 15, 2024

Entré Security & Access Management software is now available with updated version.

Performance Improvements

Lockdown Messages Update
Entré treats lockdown messages as recognizable messages.

Profile Association Update
If a panel had new users automatically sent via Profile association but already had a Duress User programmed on the panel, the sent users would overwrite the existing panel users. This update will allow for sent users to be added to the panel without overwriting existing panel users.

Duplicate Area Number Update
Multiple areas cannot be programmed with the same area number in the Edit Panel or Areas sections in Entré.

Event Photo Module Update
In the standard Entré client, personnel photos will display for a user when checking the event photo module for door events.

Duress Users Update
Multiple Duress Users cannot be assigned to a single profile on a panel.

Event History Update
Outputs are recorded as events and show in the event history in Entré.


Upgrading or Ordering the Software

Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.

To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.

RELEASE NOTESENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE

If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
License Entré

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

System Link

System Link has been discontinued. No further Updates.

Friday, December 18, 2020

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Questions about software downloads? Contact SoftwareDownloads@DMP.com.