Control Panels
XR150 & XR550
Version 221 | April 19, 2023
All XR Series Panels are being manufactured with updated Version 221 (4/19/2023) firmware.
Panel Improvements
Updated Version 221 (4/19/23) resolves an issue where the “No Authority” message would appear when disarming an All/Perimeter system by using the shield.
Updated Version 221 (4/19/23) resolves an issue where the user disarms a system early and the panel rearms in 28 minutes instead of 540 minutes.
Updated Version 221 (4/19/23) resolves an issue where if the user presses the exit shield during an entry delay, the panel will not respond to anything entered on the keypad for 90 seconds.
XR100 & XR500
Version 213 | November 21, 2018
Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.
Version 213 now supports the 263LTE-V5 Cellular Communication Module.
XT30/XT50
Version 221 | April 10, 2023
All XT30/XT50, XTLplus, and XTLtouch Series Control Panels, and Com Series Communicators are being manufactured with Version 221 (4/10/23) firmware.
Panel Improvements
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XTLplus & XTLtouch
Version 221 | April 10, 2023
All XT30/XT50, XTLplus, and XTLtouch Series Control Panels, and Com Series Communicators are being manufactured with Version 221 (4/10/23) firmware.
Panel Improvements
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XR150 & XR550 International
Version 721 | May 5, 2023
All XR Series International Panels are being manufactured with Version 721 (5/5/2023) firmware.
Panel Improvements
international panels with the app.
XT30 International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XTLplus & XTLtouch International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
Dealer Admin |
Remote Link |
401 USB Flash Module |
399 Prog Cable |
|
| XR Series | X |
X |
X |
|
| XT Series | X |
X |
X |
X |
| XTL Series | X |
X |
X |
X |
Keypads
Version 206 | January 27, 2023
Beginning in February, 5-Inch Touchscreen Series Keypads will be manufactured with firmware Version 206 (1/27/23). The following features are included:
Graphical Area Arming Screens
Area arming screens have been updated to display armed areas with the shield graphic next to the area.
Graphical area arming is not available for 9800 Series Wireless Touchscreen Keypads or XTLtouch systems.
Updated Red Alarm Screens
Alarm screens have been updated to display a brighter red screen when the system is in alarm.
Effective March 8th, 2021, all 7800INT and 9800INT Graphic Touchscreen Keypads will be manufactured with firmware Version 705 (2/18/21). Updated units will begin shipping after current inventory is depleted.
The following features are available:
Clean Option
The Clean Keypad Screen option locks the screen for 40 seconds so you can clean it without accidentally pressing buttons.
Clean a Touchscreen Keypad
Use gentle pressure to clean the display, screen, keys, and housing. Use only alcohol sprays or wipes that contain 70% isopropyl alcohol to clean keypad surfaces. Avoid spraying cleaner directly onto the keypad, over-saturating cleaning cloths, or allowing cleaner to make contact with internal electronic components, cables, or power sources.
- In the Carousel Menu, tap Options.
- Tap Clean Keypad Screen.
- Use an alcohol wipe or spray a small amount of rubbing alcohol onto a clean, dry microfiber cloth to gently wipe down all keypad touch surfaces, removing any excess cleaner.
- Wait 10 seconds, then completely dry all keypad surfaces.
- If necessary, use a clean, dry microfiber cloth to gently remove streaking. After the countdown timer expires, the keypad returns to normal operation. To exit the countdown early, press and hold the Shield icon for 2 seconds.
Programming Support Improvements (7800INT)
Wired graphic keypads can now be used to program 734INT Series Access Control Modules and 503INT Power Supplies. This enables installers to use a 7800INT Series graphic keypad to program these devices locally
Initial Power Up Improvements (9800INT Series)
When a 9800INT Series Wireless Touchscreen Keypad is powered on for the first time, the boot screen is displayed, then the home screen is displayed for approximately 15 seconds before transitioning automatically to the pairing screen. You can exit the pairing screen by tapping the Shield icon.
General Display Improvements
Occasionally, graphic touchscreen keypads may have displayed a white screen during processing which required the user to cycle power to the keypad. Version 705 (2/18/21) fixes this issue.
- After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
- Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
- Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
- Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
Caution: Do not remove the Micro SD card or disrupt power during this process. - When the keypad restart is complete, remove the Micro SD card from the keypad.
Com Series
Version 231 | May 15, 2023
4-2 Dialer Capture ConnectionWith Version 231 Firmware (5/15/23), CellCom and DualCom Series Communicators support the 4-2 dialer capture format.
Backup Checkin and Fail Time Enhancements
Previously, older CellCom communicators that were updated, did not default to the correct backup checkin or fail times. Version 231 (5/15/23) resolves this issue.
Version 231 | May 15, 2023
4-2 Dialer Capture Connection
With Version 231 Firmware (5/15/23), CellCom and DualCom Series Communicators support the 4-2 dialer capture format.
Backup Checkin and Fail Time Enhancements
Previously, older CellCom communicators that were updated, did not default to the correct backup checkin or fail times. Version 231 (5/15/23) resolves this issue.
DOWNLOAD RELEASE NOTES
Version 194 | April 30, 2020
Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.
Communication Enhancement
When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.
After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.
If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.
Receivers
Version 1.4.7 | November 15, 2022
Effective December 30, 2022, all SCS-VR Virtual Receiver Software will be manufactured with Version 1.4.7 (11/15/2022) software.
Various Performance Improvements
Version 1.4.7 includes several enhancements for SCS-VR installations, including:
- Enhanced support for databases with large numbers of events
- Improvements for backup databases
- Upgraded CPU efficiencies when connecting or disconnecting automation
Upgrading or Ordering SCS-VR Software
SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.
To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
Version 103 | October 16, 2017
Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.
Version 107 | December 12, 2019
Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.
Output Raw CID (ContactID) String
This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.
How to Download SCS-150
To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.
Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:
- Click on software link to download.
- Select Save in the popup window. Save the Zip file to your computer.
- Extract the Zip file onto the SD Card. There should be two files extracted:
SCS150a.bin
SCS150b.bin
Note: These two files need to be placed on the root directory of the SD card, not inside a folder.
Software
Version 9.2 | December 19, 2022
Effective December 29, 2022, all Entré Security & Access Management software will be manufactured with updated Version 9.2 (12/19/22).
Entré 9.2 is compatible with Version 213 firmware and lower, but only features found in Version 202 firmware and lower are available.
Features
Support of Duress Code
With Version 9.2, Entré supports the Duress Code feature. This feature allows you to:
• Create, update, and delete Duress Code
• Select which user is designated as Duress Code
• Search badges and personnel by Duress Code
• Create a report by search of Duress Code
Display Last Status of Devices After Driver Setup
Entré Version 9.2 now supports the ability to display the last known status of doors and other devices.
Upgrading or Ordering the Software
Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.
To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
RELEASE NOTESENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE
If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
License Entré
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
System Link
System Link has been discontinued. No further Updates.
Friday, December 18, 2020