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CellCom Universal Alarm Communicator

Provides fully supervised universal alarm communication and enables basic remote panel control via Virtual Keypad™ app.

The CellCom LTE Cellular Alarm Communicator provides a fully supervised alarm communication path over the LTE network. With this simple communication add-on, almost every panel can take advantage of remote system management and control features. Arming and disarming come standard along with the ability to view up to six cameras. Program your own account number to easily work around locked panels. Includes external 383P antenna.

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  • CELLCOM-2 Universal LTE Alarm Communicator, DualSIM
  • CELLCOMF-2 Universal LTE Fire Alarm Commincator, DualSIM


Firmware

Version 254 | September 19, 2025

Communicator Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the communicator serial number. If enabled, the communicator family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two communicators unintentionally use the same account numbers. 

This update requires one of the following:

To enable Serial 3 messages to include the Com Series serial number, complete the following steps:

  1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
  2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
  3. Select YES to enable Serial 3 messages to include the communicator serial number. The default option is set to NO.
  4. Go to STOP to save programming. 

To program Serial 3 messages to include the communicator serial number on Dealer Admin, refer to TU-1484

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

  1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
  2. At ZONE INFORMATION, go to ZONE TYPE.
  3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
  4. Select HU (Holdup) as the zone type, then press CMD.
  5. Configure additional Zone Information options as needed.
  6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

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