DualCom Universal Alarm Communicator
Provides a fully supervised alarm communication path and integrated primary and secondary communication on one PCB. For commercial or residential fire installations, DualComNF modules feature primary network communication, secondary cellular communication and two sets of tip and ring terminals. For non‐fire residential installations, DualComWZ modules feature built‐in primary Wi‐Fi communication, secondary cellular communication, Z‐Wave integration and one set of tip and ring terminals.
The DualCom LTE Communicator provides a full supervised alarm communication path. It integrates primary network communication and LTE backup on one PCB. Use the DualCom Communicator to take over panels. The communicator can be connected to a control panel's dialer output and used to capture Contact ID messages based on SIA DC051999.09DCS. The communicator also provides four input zones and two open-collector outputs for connection to control panel outputs and zones. Includes external 383P antenna.
- Competitor take over
- Legacy take over
- DUALCOMN-2 Universal Alarm Communicator with Hardwired Network and LTE, DualSIM
- DUALCOMNF-2 Network Universal LTE Fire Communicator, DualSIM
- DUALCOMW-2 Universal Alarm Communicator with Wi-Fi and LTE, DualSIM
- DUALCOMWZ-LA Universal Alarm Communicator with Wi-Fi, Z-Wave and LTE, AT&T
- DUALCOMWZ-LV Universal Alarm Communicator with Wi-Fi, Z-Wave and LTE, Verizon
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.