Skip to Main Content

Technical Support FAQ's | Phone: 888-436-7832 | Technical Support opens .

Dealer Menu
DMP Earns ISO 9001 Certification

ISO registration confirms presence of systems to ensure design and manufacturing quality

Digital Monitoring Products (DMP) has earned ISO 9001:2000 certification for the design and manufacture of components for central station monitoring systems. The ISO certification demonstrates to customers, suppliers and other business partners that DMP has in place the systems to ensure that its products are designed and manufactured to very high quality levels, and that the company has a demonstrated focus on continuous improvement.

The ISO 9001 certification says that were doing things right, said Lee Scanlon, DMPs Director of Quality. We were confident that we had systems in place to ensure high quality in our design and manufacturing, but its gratifying when an outside auditor looks at our systems and confirms it. The ISO certification says were not only doing the right things today, but that we also have the continuous improvement practices in place to ensure that well continue to do the right things in the future.

ISO certification also requires that companies demonstrate a real customer focus, and thats right in line with our fundamental approach to business. We take a great deal of pride in our responsiveness to every customer need ... developing new products and finding the answers to tomorrows questions. We see this certification as vital to our future success, and an important milestone on our journey towards being a great company.

ISO 9000 is a family of standards. 9001 is the Quality Management System Standard maintained by the International Organization for Standardization (ISO). To earn the designation as an ISO 9001-certified manufacturer, DMP had to develop quality procedures covering all key business processes and demonstrate that all manufacturing processes are monitored to ensure quality product. In addition, DMP demonstrated that it checks outgoing products for defects, regularly reviews processes and its quality system for effectiveness, and makes ongoing changes to ensure continual improvement.

DMP is a privately held independent manufacturer of innovative intrusion, fire, and access control products that are designed and made in the United States of America. DMP is the recognized leader of alarm communication over data networks, with products that are available through professional electronic security companies. All DMP Burglary Control Panels meet ANSI/SIA CP-01-2000 False Alarm Standards. For more information, contact Melissa Pitfield at (800) 641-4282, or visit dmp.com.

Visit buy.DMP.com to place an order 24 hours a day.