Due to the COVID-19 Pandemic, UPS and FedEx have suspended their delivery guarantees. The information is changing rapidly, so please use the links below to find current information for both shipping service providers.
Before finalizing your shipment, we recommend that you confirm the recipient is open for business - especially for drop shipments.
UPS Service Alert
Effective March 26, 2020 and until further notice, UPS has suspended the UPS Service Guarantee (also referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.
FedEx Service Alert
- FedEx has suspended their money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.
- Signature Required has been suspended.