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XR150 & XR550 

Version 254 | September 17, 2025

Panel Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the panel serial number. If enabled, the panel family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two panels unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the XR Series panel serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the panel serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the panel serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

DOWNLOAD VIEW PDF VERSION HISTORY

XR100 & XR500

Version 213 | November 21, 2018

Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.

Version 213 now supports the 263LTE-V5 Cellular Communication Module.

DOWNLOAD RELEASE NOTES

Version 254 | September 19, 2025

Panel Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the panel serial number. If enabled, the panel family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two panels unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the XT75 panel serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the panel serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the panel serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

DOWNLOAD VIEW PDF VERSION HISTORY 

Version 254 | September 19, 2025

Panel Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the panel serial number. If enabled, the panel family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two panels unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the XT30/XT50 panel serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the panel serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the panel serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions. 

2G Fallback 

This update supports the ability to switch back to 2G cellular network.

DOWNLOAD XT30 DOWNLOAD XT50 VIEW PDF VERSION HISTORY

XTLplus & XTLtouch 

Version 254 | September 19, 2025

Panel Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the panel serial number. If enabled, the panel family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two panels unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the XTL Series panel serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the panel serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the panel serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

DOWNLOAD VIEW PDF Version History

XR150 & XR550 International

Note: Firmware for international panel use only

Version 731 | April 12, 2024

Panel Improvements

Several cellular communications improvements were made in updated Version 731 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.

DOWNLOADVersion History

XT30 International

Note: Firmware for international panel use only

Version 721 | April 10, 2023

All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.

Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.

DOWNLOADVersion History

XTLplus & XTLtouch International

Note: Firmware for international panel use only

Version 721 | April 10, 2023

All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.

Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.

Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.

DOWNLOADVersion History

CellComLTE Series

Version 254 | September 19, 2025

Communicator Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the communicator serial number. If enabled, the communicator family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two communicators unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the Com Series serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the communicator serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the communicator serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

DOWNLOAD VIEW PDF VERSION HISTORY

DualCom Series

Version 254 | September 19, 2025

Communicator Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the communicator serial number. If enabled, the communicator family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two communicators unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the Com Series serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the communicator serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the communicator serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

DOWNLOAD VIEW PDF VERSION HISTORY

PowerCom Series

Version 254 | September 19, 2025

Communicator Serial Number in Serial 3 Messages 

This update allows you to enable Serial 3 messages to include the communicator serial number. If enabled, the communicator family and corresponding serial number appear at the end of each Serial 3 message, allowing the monitoring center to identify the correct system if two communicators unintentionally use the same account numbers. 

This update requires one of the following:

• SCS-VR Virtual Receiver
• SCS-1R Network Enabled Receiver with the SCS-150 Main Processor Card at firmware Version 108 (9/23/25). 

To enable Serial 3 messages to include the Com Series serial number, complete the following steps:

1. At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
2. At SYSTEM REPORTS, go to SYSTEM INFORMATION.
3. Select YES to enable Serial 3 messages to include the communicator serial number. The default option is set to NO.
4. Go to STOP to save programming. 

To program Serial 3 messages to include the communicator serial number on Dealer Admin, refer to TU-1484. 

Holdup Zone Type 

A new zone type called Holdup has been added to Zone Information. Holdup zones operate as silent panics and do not trigger bell actions, or audible or visual alerts on the keypad. 

To program a zone type as Holdup at the keypad, complete the following steps:

1. At the keypad, enter 6653 (PROG) and press CMD to enter the Programmer menu.
2. At ZONE INFORMATION, go to ZONE TYPE.
3. Press CMD to view additional zone types until you see HU (Holdup) as an option.
4. Select HU (Holdup) as the zone type, then press CMD.
5. Configure additional Zone Information options as needed.
6. Go to STOP to save programming. 

To program a zone type as Holdup in Dealer Admin, refer to TU-1484. 

Z-Wave Improvements 

Previously the 738Z+ Z-Wave Plus Interface Module would remain in an action for longer than desired. This update allows the 738Z+ to return to its default state for quicker adding, editing, and deleting of Z-Wave devices and actions.

DOWNLOAD VIEW PDF VERSION HISTORY

ICOMSL Series

Version 194 | April 30, 2020

Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.

Communication Enhancement

When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.

After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.

If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.

DOWNLOADVersion History

CellComEX Series

Version 221 | July 7, 2025

This update allows CellComEX Series Communicators to support the ability to switch back to 2G cellular network.

DOWNLOAD VIEW PDF

Version 9.8.3 | September 24, 2025

Improved Driver Start Time

This update has improved driver start time by several hours, reducing wait times by a significant margin.

Badge Module Improvements

Previously, when an operator entered a five-digit code, an error message was thrown. Now, five-digit codes work as intended.

Delete Personnel Improvements

An operator can delete a personnel record, even if a dependent event has been deleted.

Schedule Improvements

Previously, error messages would sometimes populate when attempting to send schedules to panels. Now, schedules are correctly sent to and received by panels.

Email Address Search in Personnel Module

The ability to search by email address has been added to the Personnel Module.

CSV File Import

This update allows you to export cell data from Remote Link as a Comma Separated File (CSV) file, then add the CSV file to Entré.

Notifications Improvements

Previously, making changes to send to the panel through LDAP, notifications were not always sent after a successful LDAP sync. Now, notifications are correctly sent.

OSDP Commands

This update supports displaying OSDP commands for devices on a XR Series system with firmware Version 253 (8/22/25).

LDAP Improvements

Search and Add LDAP Groups

Users can now search and add Active Directory groups directly from Entré.

Sync and Recovery

If an error occurs during an LDAP sync, Entré can roll back to the last known good state and alert admins of errors via email.

User Management via “memberOf” Groups

When a user is added or removed from a “memberOf” group, Entré makes them active or inactive based on their group membership during the sync.

Upgrading or Ordering the Software

Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.

To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.

ENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE Version History VIEW PDF
 

If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.

License Entré

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

Learn More

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo

The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.

The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.

If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.

Learn Moreschedule a demo