Control Panels
XR150 & XR550
Version 253 | August 22, 2025
This update allows XR Series Control Panels to receive and send OSDP commands to 7873 Series Touchscreen Keypads with firmware Version 209 (8/22/25) and 734 Access Control Modules with upcoming firmware Version 108. New reader LED actions can be configured in Entré Version 9.8.2 (9/4/25).
To use the OSDP commands for the 734 at the keypad, 734 Access Control Modules with upcoming firmware Version 108 is required. The following programming fields display at the keypad:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- Go to DEVICE SETUP.
- At PROGRAM 734 OPTIONS?, select YES.
- At READER PROTOCOL, select OSDP. The options below only display if you select OSDP.
- AT OSDP PASSPHRASE, enter a secure passphrase up to 16 alphanumeric characters that is used to establish encrypted two-way communication between the reader and module.
- At LED CONTROL, select YES to enable reader LED operation. Select NO to leave this option disabled.
- At BUZZER CONTROL, select YES to enable reader annunciation. Select NO to leave this option disabled.
- At TAMPER CONTROL, select YES to enable tamper control. Select NO to leave this option disabled.
DOWNLOAD VIEW PDF VERSION HISTORY
XR100 & XR500
Version 213 | November 21, 2018
Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.
Version 213 now supports the 263LTE-V5 Cellular Communication Module.
Version 253 | September 03, 2025
AlarmVision® Zone Functionality
This update adds functionality of AlarmVision® Zones to the keypad bus to support an upcoming release of a camera integration. An AlarmVision® Zone is a camera analytic zone tied to the panel through the AlarmVision® integration.
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
Version 252 | March 6, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
XR150 & XR550 International
Note: Firmware for international panel use only
Version 731 | April 12, 2024
Panel Improvements
Several cellular communications improvements were made in updated Version 731 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.
XT30 International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XTLplus & XTLtouch International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
Dealer Admin |
Remote Link |
401 USB Flash Module |
399 Prog Cable |
|
| XR Series | X |
X |
X |
|
| XT Series | X |
X |
X |
X |
| XTL Series | X |
X |
X |
X |
Keypads
5-Inch Touchscreen Keypads
Version 209 | August 22, 2025
OSDP Support
This update allows 7873 Series Touchscreen Keypads with access control functionality to receive and send updated OSDP commands to OSDP enabled readers. To use the updated OSDP features, XR Series firmware Version 253 (8/22/25) is required.
Keypad Reset
Previously, 7873 Series Touchscreen Keypads with OSDP functionality would periodically reset. Now, the keypads function correctly.
Version 102 | April 9, 2025
Previously, Alarm, Trouble, and Supervisory messages did not immediately clear in the status list at the keypad after resetting the panel. Now, messages are immediately cleared after performing a reset. To ensure keypad status list messages clear immediately after a reset, update 7830F Graphic Remote Annunciators to firmware Version 102 (4/9/25) and XF6 Series Fire Control Panels to firmware Version 252 (6/24/25).
Version 186.1.0.1346 | September 2025
Time Display
Previously, on power up, some 8860 keypads experienced delays in retrieving the proper time. Now, the 8860 uses the time zone supplied by the panel, eliminating any inaccuracies.
Obtaining the Firmware
Firmware updates are available on Dealer Admin and in the Installer Options menu on the keypad. Follow the instructions below to update the keypad firmware on Dealer Admin and at the keypad.
Note: This update could take several minutes. If you are updating from Dealer Admin, please refresh the page to verify that the keypad has checked in with its new version number.
Update the Keypad on Dealer Admin
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Navigate to Dealer Admin.
- Select the user and system.
- Next to the keypad name, select Update.
Update the Keypad in Installer Options
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Select Options from the Carousel menu, then select Installer Options.
- Enter 3577 and enter CMD. Select Check for Updates. Follow the on-screen prompts.
International 5-Inch Touchscreen Keypads
Version 708 | July 30, 2024
New Features
Triple EOL Support
Version 708 supports a modification to the current zone EOL programming option in Zone Programming for the built-in keypad zone expansion. Available EOL programming options have been updated to Single, Dual, and Triple.
- After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
- Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
- Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
- Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
Caution: Do not remove the Micro SD card or disrupt power during this process. - When the keypad restart is complete, remove the Micro SD card from the keypad.
Com Series
CellComLTE Series
Version 252 | June 18, 2025
This update supports the ability to switch back to 2G cellular network.
DualCom Series
Version 252 | June 18, 2025
This update supports the ability to switch back to 2G cellular network.
PowerCom Series
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
ICOMSL Series
Version 194 | April 30, 2020
Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.
Communication Enhancement
When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.
After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.
If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.
Receivers
Version 1.5.0 | August 25, 2025
Previously, when updating to Version 1.4.9 (11/26/24), the SCS-VR Viewer interface did not function properly. Now, the SCS-VR Viewer works as intended.
Upgrading or Ordering SCS-VR Software
SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.
To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
Version 103 | October 16, 2017
Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.
Version 107 | December 12, 2019
Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.
Output Raw CID (ContactID) String
This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.
How to Download SCS-150
To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.
Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:
- Click on software link to download.
- Select Save in the popup window. Save the Zip file to your computer.
- Extract the Zip file onto the SD Card. There should be two files extracted:
SCS150a.bin
SCS150b.bin
Note: These two files need to be placed on the root directory of the SD card, not inside a folder.
Software
Version 9.8.2 | September 4, 2025
734 Options
You can now remotely manage new 734 Access Control Module configurations. To configure 734 Options in Entré, complete the following steps:
- Go to the Edit - Device window.
- In 734 Options, go to the Reader Protocol drop-down menu and select OSDP or Weigand.
- If you select OSDP, you can enter a custom OSDP Passphrase for the reader.
OSDP Options
You can now remotely manage new OSDP configurations. OSDP Options is only available if the 734 is configured for OSDP. To configure OSDP Options in Entré, complete the following steps:
- Go to the Edit - Device window.
- Go to OSDP Details to view the reader information.
- Go to Technologies Enabled to view which technologies are enabled and disabled for the reader.
- In OSDP Options, enable or disable Prox or Buzzer options.
- Select Send Configuration File to open the proper configuration file to send to the panel and readers.
- Select Factory Reset to send the DMP Factory Default configuration file to the reader, which automatically resets the reader to its factory settings.
User Code Decryption
Previously, user codes were automatically encrypted. This update disables the default user code encryption setting so you can choose to encrypt user codes or leave them unencrypted.
Upgrading or Ordering the Software
Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.
To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
ENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE Version History VIEW PDF
If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.