Technical Training

DMP Training

Equip Your Technicians to Provide Paramount Service for Your Customers

When your technicians have been trained on the latest technology and best practices for providing service to your customers, you will have fewer service calls, faster installation times and happier customers. DMP provides many different options for training: free online courses, on-site classes at your facility and even in depth courses at our headquarters.

In-Person DMP Training

Immerse Your Technicians in DMP Culture

At our headquarters, your technicians will experience first hand at how we provide customer-driven results through listening, anticipating needs and responding quickly. And we'll train them to do the same for your business.

Upcoming Opportunities

On-Site DMP Training

DMP training for your team, on your turf.

Our on site, instructor-led classes are designed to provide installation technicians, service technicians, and system programmers the opportunity to learn with hands-on training from a DMP Regional Training Manager.

Schedule a Class

Online

Dozens of free courses online and on-demand from wherever you are.

Access dozens of training courses from wherever you are with our Learning Management System (LMS).

Upcoming Technical Training Opportunities

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October 18 - 21, 2022

Technician Bootcamp October - SOLD OUT

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November 15 - 18, 2022

Technician Bootcamp November - SOLD OUT

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January 17 - 20, 2023

Technician Bootcamp January

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February 21 - 24, 2023

Advanced Technician Bootcamp February

Contact Your Regional Training Manager to Schedule a Training

Technical Training Team

Timothy Nissen Director of Field Technical Training

Luke Barnhart Regional Training Manager, Northeast/MidAtlantic

Dean DaDante Regional Training Manager, Florida/Vertical

Larry di Scipio Regional Training Manager, Southern California/Southwest

Luke Harris Regional Training Manager, Vertical Markets

Mark Matysiak Senior On-Site Support Specialist

David Patton Regional Training Manager, Midwest/Upper Midwest

Derric Roof Regional Training Manager, Texas

Robert Spencer Regional Training Manager, Central California/LA

Chris Warren Regional Training Manager, Northwest/Northern California

Matthew McDonald Regional Training Manager, Mid-South/Southeast

Brian Butterfield Regional Training Manager, Great Lakes and Canada

Joshua Locke Regional Training Manager, Central States and Lower Mississippi

Training Territory Map

Recent Training Videos

How to Add a Key Fob on Dealer Admin Thumbnail

Training Videos

Post Date: September 30, 2022

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DMP On The Job is a monthly newsletter full of educational information, helpful tips, events, news and resources created specifically for technicians.

Equip Your Technicians to Provide Paramount Service for Your Customers

Immerse Your Technicians in DMP Culture

DMP training for your team, on your turf.

Dozens of free courses online and on-demand from wherever you are.

Upcoming Technical Training Opportunities

Contact Your Regional Training Manager to Schedule a Training

Technical Training Team

Training Territory Map

Recent Training Videos

How to Add a Key Fob on Dealer Admin

How to Manage Output Groups on Dealer Admin

How to Add an Output on Dealer Admin

How to Configure the Bell Action on Dealer Admin

How to Program Instant Arming on Dealer Admin

How to Program Menu and User Languages

How to Select a System Type

The App Key on Dealer Admin

How to Add a Remote Key on Dealer Admin

How to Add a Card Format on Dealer Admin

Get Free Technical Training and Resources in Your Inbox

We're invested in every step of your success. Find online on-demand courses at Training.DMP.com.