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Remote Link

Remote Link offers an interface that is simple to navigate and provides easy access to the information you need. You can easily maintain subscriber accounts, trap panels, update panel firmware, change programming and user codes, silence alarms, arm or disarm a system and bypass zones — all from a laptop. 
 

Panel management software allows you to maintain subscriber accounts, trap panels and change programming — all from a laptop. The many functions and capabilities of Remote Link provide you with a software program that allows you to effortlessly maintain subscriber accounts.

  • Monitoring centers
  • Dealer tools

Firmware

Version 2.51 | June 18, 2025

Remote Link has been updated to Version 2.51 to support panels running Version 232, Version 242, and Version 243, which include the following:

  • XR150/XR550 (V243)
  • XT30/XT50 (V242)
  • XTL Series (V242)
  • Com Series (V232)

For additional information about the features below, select the text to open the associated TU, Help File, or Installation and Programming Guide.

XR150/XR550

Remote Link now supports the following additional features:

  • Key Fobs as Zones: In addition to the existing key fob range, up to 100 one-button and two-button key fobs on the XR150 and up to 500 one-button and two-button key fobs on the XR550, can be programmed as wireless panic zones.
  • Camera Device Type: XV Cameras can now be programmed as a Camera device type, assigned a device number, and allow up to 4 zones per camera to be programmed.
  • Panel to Panel Communication: Allows sites with both X1 Series Controllers and XR Series panels, or multiple XR Series panels to operate cohesively. Refer to Panel to Panel Communication Help for more information.
  • Passphrase (XR550 with Encryption Only): If enabled, allows communication between the panel and the monitoring center to be encrypted.
  • Time Change (V252): Panels can now receive time updates from SecureCom Wireless® Servers.

XT30/XT50 & XTL Series

Remote Link now supports up to Version 242 for XT30/XT50 and XTL Series panels, as well as Time Change from Version 252. Com Series Remote Link now supports the following additional features:

    Note: DualSIM activation is only available on Dealer Admin.

More Information

For more information about Remote Link, refer to Remote Link Help: Program the Panel.

Obtaining the New Firmware

The newest update to Remote Link is available for download, free of charge, on Dealer Admin

VIEW PDFDEALER ADMIN

For all of our monitoring center products, please view our catalog.