Technical Support FAQs | Phone: 888-436-7832 | Current Technical Support hold time is .

Current Version

Version 102 | April 9, 2025

Previously, Alarm, Trouble, and Supervisory messages did not immediately clear in the status list at the keypad after resetting the panel. Now, messages are immediately cleared after performing a reset. To ensure keypad status list messages clear immediately after a reset, update 7830F Graphic Remote Annunciators to firmware Version 102 (4/9/25) and XF6 Series Fire Control Panels to firmware Version 252 (6/24/25).

DOWNLOAD VIEW PDF

Previous Version 

Caution: It is not recommended moving panels from the Current Version to a Previous Version.

Version 101 | June 21, 2024

Updated Version 101 (6/21/24) supports the XF6 Version 241 (8/5/24) Inspection Reminder Update.

To remain in compliance, Fire Alarm Control Panels require an inspection every 3 months, every 6 months, or once a year. Previously, the inspection scheduling was organized by the installing or servicing company. Now, XF6 Series panels include inspection reminders for fire systems. This allows for the panel to remind the Dealer, Monitoring Center, and End User that an inspection needs to be performed to remain in compliance.

When an inspection is due, the keypad annunciates and displays a message reminding the user that their inspection is due soon. The End User can acknowledge the reminder to silence and clear the message. A technician can enter into the keypad menu and select that they have completed the inspection. This will reset the inspection reminder countdown.

DOWNLOAD

7830F Version History

Previously, Alarm, Trouble, and Supervisory messages did not immediately clear in the status list at the keypad after resetting the panel. Now, messages are immediately cleared after performing a reset. To ensure keypad status list messages clear immediately after a reset, update 7830F Graphic Remote Annunciators to firmware Version 102 (4/9/25) and XF6 Series Fire Control Panels to firmware Version 252 (6/24/25).

Updated Version 101 (6/21/24) supports the XF6 Version 241 (8/5/24) Inspection Reminder Update.

To remain in compliance, Fire Alarm Control Panels require an inspection every 3 months, every 6 months, or once a year. Previously, the inspection scheduling was organized by the installing or servicing company. Now, XF6 Series panels include inspection reminders for fire systems. This allows for the panel to remind the Dealer, Monitoring Center, and End User that an inspection needs to be performed to remain in compliance.

When an inspection is due, the keypad annunciates and displays a message reminding the user that their inspection is due soon. The End User can acknowledge the reminder to silence and clear the message. A technician can enter into the keypad menu and select that they have completed the inspection. This will reset the inspection reminder countdown.

Visit buy.DMP.com to place an order 24 hours a day.