DualSIM and FirstNet products keep you up and running
Recent service outages in cellular communication have caused headaches across the country for security companies who rely on cell service to notify them when alarms are triggered. The increase in the frequency of outages in recent months has prompted experts to recommend having a communication back-up plan in place.
FirstNet First Responders Network
One way to improve cellular reliability is by using communicators approved for the FirstNet mobile broadband public-safety network. This gives dealers the advantage of using the nationwide, high-quality spectrum set aside by the federal government for the transmission of public safety related alarms. FirstNet-approved cellular communicators include DualComNF-FN, 263LTE-FN and PowerComF-FN. Using the FirstNet network provides a faster and more reliable experience than any commercial wireless network.
If your provider doesn’t offer FirstNet-approved products, DualSIM is a strong option as well. Many security dealers are utilizing DualSIM products from DMP as an easy, cost-effective solution to mitigate the impact of outages.
DualSIM Automatically Switches Carriers to the Stronger Signal
The demand for DualSIM communicators is growing rapidly. They increase cellular reliability and reduce service calls. DualSIM allows one communicator to transmit signals over Verizon and AT&T networks. Dealers can activate one provider or both. When one cell network is down, there’s no truck roll needed to switch carriers.
Activating both carriers enables additional benefits:
- The control panel chooses a primary cell carrier based on signal strength.
- If the signal strength indicates risk of losing connection, the system checks the secondary carrier’s signal, automatically switching over if it’s better.
- During alarm transmission, if a signal fails with one carrier, the system will switch to the other carrier to deliver the message to the monitoring center.
While other DualSIM products on the market check the cellular signal strength once a day, the DMP solution checks every hour — 24 times as often as competitors — ensuring uninterrupted communications to the monitoring center. Cellular communicators that support DualSIM include CellCom, DualCom, PowerCom, 263LTE and it’s built into the TMSentry.
“This exciting feature offers triple redundancy for alarm signals when combined with network communication,” said Warren Hill, executive director of product management at DMP. “When a customer uses DualSIM alongside our exclusive Adaptive Technology, if there are network issues for any reason, the panel will dynamically switch from network, to the primary cell carrier, to the secondary carrier as needed. That’s three ways your alarm message can get through when you need it most.”
To learn more, visit DMP.com/dualsim-keeps-you-up-and-running.